![]() ![]() “Reaching out to support is a fast reply but you have to jump through hoops to get screenshots to them and time is of the essence. “Lately when I do e-receipts or Amazon shipped orders it doesn’t see them,” one reviewer wrote. That is, until Fetch launched the ability to connect your email account, so the app can automatically scan your emails for e-receipts.īut recent reviews have been mixed, at best. If you shopped online, or even if you shopped in person but chose an electronic receipt instead of a paper one, you were out of luck when it came to earning Fetch points. ![]() ![]() “But the ‘eReceipts’ option only works about half the time.”įetch has long allowed users to earn points for Amazon purchases, but otherwise it was mostly paper-receipt based for much of its existence. “If you are scanning receipts then it works well,” a third reviewer wrote. “Literally just snap a picture of a receipt and done, it adds the points,” another wrote. “Snapping a picture of your receipts at the end of each day is super easy, and they are uploaded immediately,” one happy user wrote in a recent review of the app. The purchased items were donated to charities – a small price to pay for the rich data that the effort provided. Then they helped the system identify the way hundreds of thousands of unique items are described on various store receipts. Just like Fetch users would do, these team members purchased grocery items and uploaded their receipts to the app. In order to train the new system to better recognize the many different ways retailers list products on their receipts, Fetch team members fanned out across the country, shopping at hundreds of different stores. The more old-fashioned part involved a whole lot of shopping. “We rely on document understanding machine learning models to not only read text from receipt images and label the text according to what it is describing, but to also map the line items to as specific a product as possible in our extensive product catalog,” said Drew Crawford, Fetch Vice President of Engineering. The effort was partly a result of technology, and partly due to good old-fashioned legwork. So Fetch embarked on an effort to create a new and improved receipt-scanning ability, leading Berk to confidently declare that “Fetch scan-and-match technology is the best in the world.” “There is no unifying standard of what retailers print on receipts, and we have a fraction of an instant to turn a mobile image into clear, accurate, machine-readable understanding.” “Receipt understanding is a very complex problem,” David Berk, Group President, Product and Technology for Fetch, said in a statement. The rewards app, recently named the country’s most-downloaded coupons and rewards app, has announced the launch of a “next-generation computer vision and product intelligence engine” – otherwise known as its best receipt-scanning functionality yet. So nothing is quite so frustrating as having an app garble your receipt, miss your qualifying purchases and force you to make manual corrections or contact customer service to get the rewards you’re due.įetch wants to change that. Rebate apps are supposed to be easy – buy promoted products, upload your receipt, and get your rewards. ![]()
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